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Learner Success Team
Written by Learner Success Team

Why are my videos blurry?

he quality of your viewing experience largely depends on the download speed you have from your ISP (Internet Service Provider) or mobile provider.


The quality of your viewing experience largely depends on the download speed you have from your ISP (Internet Service Provider) or mobile provider. Your overall Internet speed can vary depending on many factors, including but not limited to: time of day, Wi-Fi performance, and other devices/users utilising your connection.

We recommend a connection of at least 10Mbps to stream our videos in HD.

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