How can I start a live chat?

Our live chat support team is here to assist you. At this time, our live chat team can only assist with member-related questions.

We're working on getting more live chat support. Currently, live chat is open from 9 am - 5 pm GMT.

Email is open 24/7, you can submit an email ticket here.

To Chat With a Member of Our Live Chat Team;

• Click the Support bubble at the bottom left corner of our website.
• Type in a topic you're looking for assistance in (ex. Cancel Membership, Refund, Reset Password).
• Review results to see if any existing articles can help. If not, click Live chat.
• Fill in the text fields and click Start chat.