Managing your account
Can I change my team name?
Yes, you can change the name of your team or teams.
Written by Learner Success Team
Can I change my email?
Written by Learner Success Team
Can I change my password?
Written by Learner Success Team
Can I upload my company logo?
Yes, if you are an Account manager or Owner you can add a company logo which will be visible to all learners who are part of your Organisation.
Written by Learner Success Team
How do I cancel my xUnlocked membership?
To cancel a paid plan or trial, log into your account, click the profile icon in the top right-hand corner of the screen.
Written by Learner Success Team
How can I add new learners to my organisation?
There are three ways to add new learners to your organisation. All of these options can be found in the My Account, My Teams section.
Written by Learner Success Team
How does a manager remove learners from the organisation?
This article explains how to remove learners from your organisation (e.g. if they no longer work for your organisation).
Written by Learner Success Team
I forgot my password. What can I do?
If you have forgotten your password then please click ‘Forgot password?’ on the log-in page.
Written by Learner Success Team
Where can I manage my team or teams?
Written by Learner Success Team
